How Can We Help You?
Find answers, get support, and learn how to get the most out of EGNIMAX.
Try: "How do I track NSFAS?", "Reset password", "Export CV"
Popular Topics
Quick answers to common questions
Getting Started Guides
Step-by-step guides for new users
Setting Up CashMax
Learn how to track your first transaction, set up budget categories, and create savings goals.
- Add your first transaction
- Create budget categories
- Set savings goals
Tracking Your GPA
Enter your subjects, grades, and credits to calculate your GPA automatically. Perfect for SA students.
- Add academic year & subjects
- Enter grades & credits
- View GPA calculation
Building Your CV
Create an ATS-optimized CV in 15 minutes. Add experience, education, skills, and export as PDF.
- Choose a template
- Fill in your details
- Export as PDF
Video Tutorials
Watch and learn at your own pace
3:24
Welcome to EGNIMAX
Quick tour of the platform and where to find everything.
5:12
Budgeting for NSFAS Students
How to make your R3,940 allowance last the whole month.
4:38
GPA Calculation Explained
Understanding how percentage grades convert to 4.0 GPA scale.
6:55
Creating an ATS-Friendly CV
Step-by-step guide to building a CV that passes robot scans.
3:47
Setting Savings Goals
How to create and track financial goals in CashMax.
5:29
Study Schedule Optimization
Plan your study time effectively with EduMax.
Product-Specific Help
Detailed guides for each product
CashMax Help
- Adding transactions
- Creating budgets
- Tracking investments
- Setting up goals
- Understanding reports
EduMax Help
- Adding subjects
- Entering grades
- GPA calculation
- Study schedules
- Exam calendar
ResuMax Help
- Choosing a template
- Adding experience
- Writing bullet points
- ATS optimization
- Exporting your CV
Need Personal Assistance?
Our support team is here to help
Live Chat
Mon-Fri, 8AM-5PM SAST
Support Hours
Monday - Friday: 8:00 AM - 5:00 PM (SAST)
Saturday: 9:00 AM - 1:00 PM (SAST)
Sunday & Public Holidays: Closed
Email support available 24/7. We respond to all emails within 4 hours during business hours.
System Status
Current platform health
Uptime (Last 30 days)
99.97%
Still Need Help?
Our friendly support team is ready to assist you. Average response time: under 4 hours.
Email: support@egnimax.co.za | Chat: Mon-Fri 8AM-5PM SAST