Privacy Policy

Last updated: January 13, 2026

POPIA Compliance: Egnimax is fully compliant with the Protection of Personal Information Act (POPIA) of South Africa. We are committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when using our services:

  • Account Information: Name, email address, password
  • Profile Information: Optional profile details you choose to add
  • Financial Data: Transactions, budgets, and financial goals (CashMax)
  • Academic Data: Subjects, grades, study schedules (EduMax)
  • Resume Data: Work history, education, skills (ResuMax)
  • Payment Information: Processed securely through PayFast (we don't store card details)

1.2 Automatically Collected Information

  • Device information (type, operating system, browser)
  • Log data (IP address, access times, pages viewed)
  • Cookies and similar tracking technologies
  • Usage analytics (features used, session duration)

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your transactions and subscriptions
  • Send you service-related communications
  • Improve and personalize your experience
  • Provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations
  • Send marketing communications (with your consent)

3. Legal Basis for Processing (POPIA)

We process your personal information based on:

  • Contract: Processing necessary to provide the Service you signed up for
  • Consent: You have given clear consent for specific processing
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Legal Obligation: Processing required by law

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors (PayFast), hosting services, email providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition (with notice)

5. Data Security

We implement robust security measures including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers in South Africa
  • Regular backups and disaster recovery plans

6. Your Rights Under POPIA

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Objection: Object to processing of your information
  • Portability: Request transfer of your data to another service
  • Withdrawal: Withdraw consent at any time
  • Complaint: Lodge a complaint with the Information Regulator

To exercise these rights, contact us at privacy@egnimax.co.za

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account cancellation, we retain data for 90 days before permanent deletion, unless a longer retention period is required by law.

8. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential functions (authentication, security)
  • Performance monitoring and analytics
  • Personalization and preferences
  • Marketing (with your consent)

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your data is primarily stored and processed in South Africa. If data is transferred internationally, we ensure appropriate safeguards are in place as required by POPIA.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes indicates acceptance.

13. Contact Information

For privacy-related questions or to exercise your rights:

  • Information Officer: Egnimax Privacy Team
  • Email: privacy@egnimax.co.za
  • Phone: +27 (0)11 234 5678
  • Address: 123 Main Street, Sandton, Johannesburg, 2196, South Africa

14. Information Regulator

If you have concerns about how we handle your information, you can contact the Information Regulator:

  • Website: www.justice.gov.za/inforeg
  • Email: inforeg@justice.gov.za
  • Phone: 012 406 4818

Questions About Your Privacy?

We're committed to transparency and protecting your information.

Contact Privacy Team